Now we discuss how to fix the famous “Configuration Error : Contact your network or service provider error”
Basally you get this error if you forget to flash CDA or Customization Pack(cust pack) after flashing the FS (.fbn). To fix this now you need to flash a CDA or custpack.
Download a CDA that matches your phone’s FS region. No problem even if its for other phone it will work for your phone too if your FS and CDA region match.
Connect your phone to XS++ or See your XS++ log to find out your phone’s platform. It will either db2020 or db2010 or db2000.
You can download CDA from Se-nse Download area, you need to register before you can download.
CDA for DB2000 phones Download
CDA for DB2010 phones Download
CDA for DB2020 phones Download
I hope you know how to Use XS++. Besides you get this error only if you have flashed your phones FS with XS++ or SeTool 2 lite.
- Extract the CDA zip or rar file. You will get a folder called tpa.
- Create a folder called own_custpack in XS++ dir.
- Copy the tpa folder with its contents into own_custpack folder
- Like this C:\XS++\own_custpack\tpa\
- Now connect your phone to XS++
- Check customize file system option.
- In phone model choose own_cusptack option as phone model.
- Click Flash
Alternatively you if your phone is a db2020 phone can choose your phone as k610 or w880 or k790 etc in XS++ as phone model option in customize file system option and choose the correct CDA that matches your phone’s FS and Click flash.
This time you won’t need to download CDA.
In a few minutes the files will be added to your phone FS and when done reinsert battery and start your phone.
Tip : If you don’t want SE Wap Links in your phone in File Manager you can delete all itm files from a CDA and flash it. But remember don’t delete the two XML files in a CDA.
Regards
Akshay
It doesn’t work
you are kidding me seriously !! because this is tested a 1000 times
because its most common error ! faced by people and this is how we fix it
this looks great but k530 doesnt seem to be in the xs list of phones…otherwise it would work for me. xs seems easier to use then setool also.
you can choose any db2020 phone .. ! like w880
aoso you can use own_custpack instead of choosing a phone .. LOL !
I LOVE YOU!!! Thanks a lot!!!
hi there buddy !!!!
the first time that I’ve unlocked my k800i with setool2lite, I got this problem and I could fix it using xs++. My phone was unlocked and everything ok. But then, I made a stupid mistake deleting my menu.ml ( I was completly tired trying to find out a way to change my language files ) so I had to start all over again, but the proceduring now is not working right, the setool2lite unlocks my phone but with config. error and then i go to xs++ and it locks my phone back again. what am i doing wrong ? i’ve been reading all topics and I couldn´t solve my problem yet please help me
Do you upload the custpack? You should tell what you are doing in both XS++ and SeTool2, most importantly XS++.
I was trying to unlock my phone only. following instructions, I got setool2lite and I made it, but with config. error and then with xs++ I tried to fix this problem and I also made it at first time filling up the main and fs boxes and using custumize file system ( I gotta recognize I have no clue how I made it) that´s why I don´t know if what I´m doing right or wrong
Flashing FS was not necessary. Probably the custpack you use is bad. Check it.
So, Are you saying to flash only the MAIN Firmware ?
on XS++ there is the custpack that I´m using already. It is the CENT_EUROPE
Thanks!!!!!!!!!!!!!!!
right now i’ve done all the procedures by the setool2lite and I have my phone unlock but with config. error what should I do ?
I said it wasn’t necessary, you shouldn’t have done it, but now it doesn’t matter. Use own_custpack method, and upload this:
http://sek750.extra.hu/letoltes/Custom%20Files/K800/K800i_CDA102568_2_R6A_Generic_Central_Europe.zip
I’ve used this a few months ago and it was ok.
thax BRO!!!!!!!!!!!!!!!!!!!!!!!
you´re Phenomenal
your link wasn´t necessary but u could open my Eyes for my mistake
THAX A MILLION !
And I guess your mistake was… the own_custpack?
All of the problems we solve here could be solved by just reading the tutorials precisely, that’s a funny fact, wouldn’t you agree? 😀
SURE!!!!it is the first time i´ve been doing this so to get used with all the terms wasn´t ease for me I didn´t even know what firmware was and after this my english got a lot better =)
my next challenge is to change the language and menus.
Is always good to know there are guys like u who help anothers !!!
cheers
Help others for free, that’s the funny part about all of this. 😀
Besides less than too months ago I was at your level. 😉
Good luck with your challenge… keep backups of the files you modify. 😉
of course !!!!
that’ the deal
akkshay, thank you so much for this and other tutorials. they are the easiest to follow compared to other tutorials
keep up the great work ^_^
i followed all the instructions that was showed, but now i cant get into the menu or shortcuts, just comes up saying..DynamicMenuError…Configuration error. Please contact your network operator or service centre. can anyone help me on this please? thank you.
Menu error may mean corrupted menu.ml file. Backup your contacts and personal data with MyPhoneExplorer. Then reflash main and fs, and upload an appropriate custpack.
menu ml error.. to fix it upload the original menu ml
you made some wrong editing in menu ml
or reflash fs..
Hi, I’m having that “Configuration Error” message in my W600, I followed the steps in this text, even the video tutorial, and tried several custom packs, but XS++ keeps getting stuck in “Activating File System” I don’t know what to do 🙁 and I haven’t been able to use my phone because of this. I would really appreciate any kind of help. Is this a problem my carrier should try to fix? because flashing/unlocking is really expensive here in my country 🙁 🙁 thanks in advance.
I guess you have the drivers all right…
It just might be that the battery isn’t full, check it first.
hii Razer use XS++ 2.2 version
😉
Hi guys, thanks for answering! 🙂 Well, I was running it with the battery fully charged… By the way, where do I get Xs++ 2.2???
Hey!!! About the question above, I just got XS++ 2.2 and tried the whole procedure again… it worked out of the box!!! Thank you very ver very much!!! Now I can use again my W600 🙂 This is by far the best blog I could have ever found to help me with my problem, thank you again guys 🙂
no matter what i do, what option i choose, it always comes up with:
03:38:43| Sorry, your phone is NOT SUPPORTED
03:38:43| Error: Customizing failed.
03:38:43| Error: Flashing failed
03:38:45| Disconnected… Unplug the phone
these are details:
03:31:00| Region: EUROPE_2
03:31:00| CDA: 1202-3495 R7A
but i cannot find a pack for this.. =[ =[ =[
been spending all day tryin this…wat do i do?
Can SeTool2 detect it?
THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
i almost shit myself seeing my phone is dead
got trouble…
can somebody help me..?!
my phone is k800i (its CID 52, RED)
i try to flash it to k810i with XS ++..it says ’succesfull’
but when i turn it on……
my phone says ‘…plese wait…’
but at the same time, the LCD blinked white (continouslly).
after a few minutes (about 45 minutes),it look like working…but…the blingked light is not stoped…
what hapen?!
can u help me..
thanks..
regard..
thanx.dis worked for me n u saved me from d charges of service centre.Thanx a lot
Try reflashing main, fs and cda. Use files from other phones.
it doesnt work…
it says successful but didnt work
It does. Most likely you used a bad custpack. Also it happened to me when I didn’t have menu.ml file and layout.xml at all. 😀
Hi mate I have “small” problem with my SE k610i… I have successfully flashed firmware, but after that I uploaded old GDFS from the backup which I did in the beginning. Since now I’m unable to conntect my cellphone to the PC or swicht them on… Response to all my actions is 5times red LED flash.
Is anybody here who know what may I do with that? 🙂 Thx Jan
I’m apology for my english… I’m not native english speaker.
Jenda
why did you do the stunt of writing gdfs
you could have kept quite.
Oh yes
LED is blinking
follow this tutorial
http://www.akshayy.com/sonyericsson/tutorials/red-light-blinking-dead-revive-it-to-life/
Hey Great… thanks a lot… You save me 15 EUR and one week with Nokia N73 🙂
Have good day J.
hi.. i have w550i..
it says “config error.. contact service provider or n/w operator”..
I followed the steps in this text, even the video tutorial, and tried several custom packs, but XS++ keeps getting stuck in “Activating File System” I don’t know what to do 🙁 and I haven’t been able to use my phone because of this. I would really appreciate any kind of help.
Probably the phone is CID 53, so XS++ can’t handle it, use JDFlasher to upload stuff.
no.. mine is db2010 cid 49..
it gets stuck at activating filesystem..
am using XS++ 3.1
need help.. i cant open my menu guys…
(btw am a noob in this)
It takes a little while for it to activate FS, how long do you let it go? Maybe XS++ 2.2 would work. Try JDFlasher too.
this is my fs K810_R8BA024_FS_EUROPE_2_RED52(2)..pls send me a custpack for this i really nid it..
tnx alot.. in advance..
http://www.4shared.com/file/30057912/728659bd/K810i_CDA102568_11_R8A_GENERIC_EUROPE_2_without_pw.html?s=1
HI.
did the firmware and filesystem flashing and it worked on my w810,
though in the custom pack, i checked it but it only shows the W810 in the dropdown menu even though i have the own_custpack under the xs++ folder. i’ve tried moving the entire folder to another location without success. does this mean i cannot apply any customizations?
14:47:41|
14:47:41| Profiling SEMC phone…
14:47:41| Platform: DB2010
14:47:41| OTP CID: 49
14:47:41| EROM CID: 49
14:47:41| EROM Color: Red
14:47:41| IMEI: 35906200xxxxxx
14:47:41| Phone ID: W810
14:47:41| Region: EUROPE_2
14:47:41| CDA: CDA102494/108 R1A
14:47:41| Firmware Version: R4EA031
14:47:41| EROM: n/a
14:47:41| Ready for operation!
14:47:48| ~~~~~~~~~~ Custpack information ~~~~~~~~~~
14:47:48| Custpack: EUROPE_1 (CDA102494/108) (W810)
14:47:48| Generic(non-branded) custpack: Yes
14:47:48| Allowed languages: en, pt, es, fr,
hav u got W610i and K550i fs EUROPE 2 available for download
hi akshayy i reli need help i cannot find the CDA for K770i r8ab001 cid52 CID 1202-4418 any where
i have looked everywhere and cannot find it.
please help me out i realy need my phone right now what shall i do?
please reply ASAP
mny thanks
its ok
jst fixed it by re-flashing the whole phone with different firmware
good. 😉
Mr Kira. sorry, you have to search download sections.
what is a firmware im still messed up if it is configuration error how long before we can fix this when we flash our phones
@ chard
firmware is like operating system of ur phone!!!
and it has two parts…main…which cant be seen or modified…just can b again n again installed..it plays the main role
file systme-fs-its the 2nd part of firmware…which constitues of files like acoustics and other drivers…strtup screen…sounds…which is modded in flashing!!
cda…its not the part of firmware but it is of fs….it helps in running the sim card!!without uploading those files to fs..ull get aconfiguration error
thankzzzzz!!!!
it work…..
i love you all!!!!!
muahhhahaahhahhhhh!!!!!
papAI
Hey Akshay
I flasht my k550i to w610i and its all okey.
but i wounder if i can use XS++ (FSX) to go to
tpa/preset/custom/ and just delete ALL .itm fils or will it crash my phone.
Btw. great website and very very good totorials helpt me Alot 🙂
thx
@cambone
playing with ur file system is no dangerous cuz u can reflash it
secondly…y u wanna delete em??
still wanna experiment then do extract a copy of ur firmware….tutorial is there!
im having the same problems as kiRan is it because w595’s are not supported or something?
will reflashing with different software solve the problem?
@David
what problem u gt????
w595 is a2 pfhone….only a2 uploader supports it
Thank you very very much! I was going crazy until saw this post! Very useful information!
01:53:52| You have 30 seconds…
01:53:52|
01:53:52| Baseband ID: 9900
01:53:52| Protocol Version: 3.1
01:53:52| Phone name detected!
01:53:52|
01:53:52| Profiling SEMC phone…
01:53:52| Platform: DB2020
01:53:52| OTP CID: 49
01:53:52| EROM CID: 53
01:53:52| EROM Color: Red
01:53:52| IMEI: 35399601xxxxxx
01:53:52| Phone ID: K800
01:53:52| Region: APAC
01:53:52| CDA: CDA102511/120 R2A
01:53:52| Firmware Version: R8BF003
01:53:52| EROM: R3A022
01:53:52| Ready for operation!
01:53:55| ~~~~~~~~~~ Custpack information ~~~~~~~~~~
01:53:55| Custpack: EUROPE_4 (CDA102511/101) (K800)
01:53:55| Generic(non-branded) custpack: Yes
01:53:55| Allowed languages: en, da, fi, is, sv, no,
01:53:55| ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
01:54:08| Sorry, your phone is NOT SUPPORTED
01:54:08| Error: Customizing failed.
01:54:08| Error: Flashing failed
01:54:10| Disconnected… Unplug the phone
pls pls pls help me 🙁 its not working for me?
Akshay pls help man.. its not working
05:53:36| XS++ v3.1 (Darwin) Ready !
05:53:36| Executed on Microsoft Windows XP
05:53:55|
05:53:55| Attempting to open the interface…
05:53:55|
05:53:55| TURN OFF PHONE!
05:53:55| Hold ‘C’ button on phone and connect phone NOW.
05:53:55| You have 30 seconds…
05:53:55|
05:53:55| Baseband ID: 9900
05:53:55| Protocol Version: 3.1
05:53:55| Phone name detected!
05:53:55|
05:53:55| Profiling SEMC phone…
05:53:55| Platform: DB2020
05:53:55| OTP CID: 49
05:53:55| EROM CID: 53
05:53:55| EROM Color: Red
05:53:55| IMEI: 35399601xxxxxx
05:53:55| Phone ID: K800
05:53:55| Region: APAC
05:53:55| CDA: CDA102511/120 R2A
05:53:55| Firmware Version: R8BF003
05:53:55| EROM: R3A022
05:53:55| Ready for operation!
05:54:16| ~~~~~~~~~~ Custpack information ~~~~~~~~~~
05:54:16| Custpack: EUROPE_4 (CDA102511/101) (K800)
05:54:16| Generic(non-branded) custpack: Yes
05:54:16| Allowed languages: en, da, fi, is, sv, no,
05:54:16| ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
05:54:24| Sorry, your phone is NOT SUPPORTED
05:54:24| Error: Cannot send flash loader
05:54:24| Error: Flashing failed
05:54:26| Disconnected… Unplug the phone
Phone is CID53, check out jdflasher.
thx alot mate, for ur reply i appreciate it, i m on it. thx
thx dude.. i really hv no idea when this phone got fix after reading ur post again n again n doing what it said, finaly i saw startup screen “Casion Royal” (wtf)”” but the phone still has charging or dont know what it is, phone restart itself again and and i was trying to fix this stupid phone myself but i think its not my job lol. thx ne ways i really appreciate ur efforts.. keep up the good work. 🙂
God bless you.
sir akshay..
is it possible to unlock thru patching CDA DB2010, DB 2012, DB 2000,???? AND their respective cid is not 52??
I have used ,the 1st time,however the phone still consider as Configuration Error .
the 2nd time ,the phone is ok and i can use for about one minutes,after that ,its monitor turns white and i cannot used it again.
Did you re-flash your phone ? re-flash the FS and Main and everything will go right.
I have reflash it for many times.
I don’t know whether it is caused by infection of viruses.If it is , what can I do?
@ ka
what problem are u facing???
When I turn on the phone, the phone can used for just several minutes, then the monitor of the phone turns white.Only when I take out the battery,the phone will off.I have re-flash the phone for many times.but the case still happened.Besides,sometimes when I turn on the phone , the phone have Configuration Error .
I don’t know what happened on my phone, hope someone can help me.THX^^
@ ka
strange
well..try reflashing with different firmware files
main and fs both
and then get a new cda pack..
hi
i am using k850i and its custom pack is
K850i Red CID52 1202-6101 R1DA038 K850 1204-6333 VIRGIN MOBILE UK/ BLUE
kindly tell me form where can i download it
plz give the link
thanks
Armaan
its really difficult to have branded ones…
jump to our forum and req there
Akshay or anyone else please…
I have a SE K610i with the annoying 3 network menu/logos, i tried to flash my layout in order to get rid of these but I ended up messing my layout altogether, I tried other layouts but it will stay unchanged/messed. What’s the easiest way to fix this please help!
Regards
Andy
Andy,
the best way to get rid of all customization is just to reflash the MAIN+FS+CDA using Jdflasher for CID53 phones
or XS++ for CID52.
check out respective tutorials.
Hi again Akshay,
Thank you for your reply.
Can you please show me where I can download the MAIN+FS+CDA that will work with my k610i or any will do?
Thank you
Andy
16:18:14| XS++ v3.1 (Darwin) Ready !
16:18:14| Executed on Microsoft Windows XP
16:18:36|
16:18:36| Attempting to open the interface…
16:18:36|
16:18:36| TURN OFF PHONE!
16:18:36| Hold ‘C’ button on phone and connect phone NOW.
16:18:36| You have 30 seconds…
16:18:36|
16:18:41| Baseband ID: 9900
16:18:41| Protocol Version: 3.1
16:18:41| Phone name detected!
16:18:41|
16:18:41| Profiling SEMC phone…
16:18:41| Platform: DB2020
16:18:41| OTP CID: 49
16:18:41| EROM CID: 52
16:18:41| EROM Color: Red
16:18:41| IMEI: 35170901xxxxxx
16:18:41| Phone ID: K610
16:18:41| Region: HUTCH_2
16:18:41| CDA: CDA102497/69 R11A
16:18:41| Firmware Version: R1JE001
16:18:41| EROM: R3A011
16:18:41| Ready for operation!
Hi Akshay
Don’t worry I spent some time and I found what I believe is the same MAIN & FS for my phone above:
K610_R1JE001_MAIN_HUTCHISON_HK_TH_RED52
K610_R1JE001_FS_HUTCH_2_RED52
Question: Do I have to reflash using the same MAIN+FS+CUSTOM PACK current on the phone or can I use a generic pack so long it’s for the same model phone?
Thank you for your help so far..
Andy
use Generic pack, and a generic FS that has your langauge, or a FS that’s made for your region.
If you SMS in English, then Any FS will do.
Since ALL region FS have English as default language.
Hello
I own a SE phone and I’d like to know if I can flash my CDA(custom pack) only as opposed to flashing the MAIN/FS/CDA respectively
Cheers
where is the xs++ dir i cant find it please help
bilal
u wanna download xs++…right?
go to our filebase
“In case you have not made a backup of gdfs then there is no way to fix the phone , In such a case Contact Me.”
I read that in your tutor “Restoring A GDFS” and I’ve same problem in such a case.
I have not made a backup of GDFS. 🙁
So, what must I do??
can you give me a “backup GDFS”??
if yes, you can send to my e-mail : [email protected]
my phone is k750i CID49 Red with fw R1BC021, and I get a white screen of death when I try to start your phone 🙁
please help me 🙁
I’m sory for my english, couse my native languge is not english
“thankz be4”
Regards
D4v3_4ever
Hey wer can i get customization pack for k770i
S_ASIA_LEVAN, plz HELP
Dave
tried reflashing??
Varun Kumar
google it
search on 4shared
thaaaaaaaaaaaaaaaaaaaaaaaaaaaaanx
how to configure d unit K560i? s der any accessories?
I can’t do thisss!!!! 🙁 🙁 🙁
I have a Sony Ericson K850i and it wont give me ‘permission’ to download it. Pleaseeeee helpp!
VERNA S. MAGALLANO
i guess u are bad at English or i am not getting u
well ur phone is not available throughout the world so i dont know about the platform
just try jdflasher
Sadie Weatherhead
why?
whats exactly happening?
what type of permission?
I cant download CDA from Se-nse Download area 🙁
hey, wat do i do fo c510 ?
please help,
coz i’m not good wid ict n all,
and i have no clue wat XS++ or CDA is…
T.T
and i tried downloading CDA , buh i duno wat type i gtta use fo my fone..
help ?
is there any hardware device required for flashing the software?or data cable is enough…I took my cell to hardware vender.they said that hardware of setool in necesary
reply
This really isnt working for me mate.
Its says Error: Cannot open phone communication port then just disconnects my phone. I have a Sony Ericsson C902 and i didnt even flash it then one day the “Configuration Error : Contact your network or service provider error” came up
Can you help me? x
same problem, i’ve been reflashing my k770i for many times..
then i tried to put them in a 1 folder, including the xss, main,fs and the own_custpack, when i reflash it finally works. try to do this.
tried everything…but coudnt get rid of the “configuration…” error…
plzz help…. its frm 550 to 610…
it wud be really grateful!!
ok…its really strange…but i jus reorganised it…n restarted my laptop…n it workd!! 😛
thnx fr d awesome tweak guys…thnx a lot!!u rock..
good, enjoy.
SetDirectory(setdir(setmode(doscript(qhldr(send QH00(IOusb::getblock(time exceed)))))))
i am getting this error
SetDirectory(setdir(setmode(doscript(qhldr(send QH00(IOusb::getblock(time exceed)))))))
i am getting this error…while flashing my k530i with far+jdflasher…helppp!!!!
hmm try again in different comp with latest jdflasher. no idea why its happening
check entry scripts and otehr settings.
k..will try and reply tomorrow…
hehe Thanks dude!!
thnx..wen this really work’s..you just saved my phone!!!!
sorry for my bad english…thnx man..you saved my phone!!i love you so mch
to: akshay
cc; bhuvan
how can i reflashing my phone? i’ve flash my k530i to w660 but configuration was not supported. i dont know what Main and FS should i download and where can i get the CDA for asia.
i hope u can solve this a.s.a.p thanks
hi! i am currently having this configuration error on my SE c905 phone. I just changed the SIM card and then after that I got this message. When I switched back to the previous one, it still has the same error message. I am not very good about technical stuff, so I have no idea what FS and CDA are. Please help me. Thanks!
I am facing the COnfiguration error issue in W300i. Which pack should i download?
After l debranded my W595 , my phone rebooted with a Configuration Error : Contact your network or service provider error”. Bit annoying as i went through the commands the right way, so l ran seus and back to default settings. Tried again with other firmware and CDA and now works ok,
cda for k660i please help
Hi,
I have a K750i, gone for following process & found errors,
1.Update the service through SE web
2.After Turn on the phone shows Configuration error
3.Goes through the above tutorial
4.Error at step 9,
Plz help if any other process is avalible…..
anant.
Ive done everything uve said and it still isnt working can you give me a bit more of a guide of u can pleaseee
It says my phone isnt supported HELP PLEASE!!!
Thank you thank you thank you! My K800i died tonight and I pulled my W300i out of the drawer (which has had the error message for months) because I was desperate and had no phone, nor the money to buy a new one! The W300i is working again after the shops I took it to said it would never work again.
Someone please upload K800i_CDA102568_2_R6A_Generic_Central_Europe.zip its not available anywhere on the net and i desperately need it!!!!!!!!
John
request at our forum
or look at topsony.com
hey bro this looks all good but i cant seem to find a CDA for my phones FS region?
as i live in New Zealand and there is none for my country? what can i use instead if anything or is there a new zealand one? cheers bro
Hi, I’m using a T707 and I’ve no idea what XS++ is and I didn’t do anything to my phone. I got this error suddenly (and it was working perfectly well) so I’ve no idea what to do now haha ’cause I don’t understand anything about CDAs and FS. Help please? Thanks!
it works.. 😀 this site is the best
I know this is totally ressurecting a dead thread, but I was hoping to get some help on here.
Flashed my Ericsson C510c perfectly with your guide, and then had to replace my Simcard, as it was old and the phone would no longer recognize it.
So with the new Sim, I am recieving this configuration error.
I’ve tried multiple times to reflash the phone, as well as installing the custompack into the TPA folder, to no avail.
Any Help???
OH MY GOOODDDDDD!!!!!!!!
My phone finally FIXED!!!!
THANK YOU!!!!!!!!
my K770i gives me payload failed when I try to do what’s written above what is the problem and when I try to Upgrade its CID from 49 t0 52 it doesnt work and gives the same payload failed